We accept exchanges under the following conditions:

• The item must be returned within 7 days of the delivery date.
• If the item not working as per the specified features
• A proof of purchase (invoice or receipt) is required for all returns and exchanges.

⚠️ Important: Products with a broken or removed warranty seal are not eligible for return, exchange, or refund under any circumstances.

If the product does not perform as described in the official specifications or fails to meet the stated functionality:

• You must notify us within 7 days of delivery.
• Provide a written explanation of the issue along with photos/videos or test reports (if applicable).
• Our technical team will assess the issue. If confirmed
• You will be eligible for a free exchange or repair
• Return shipping will be fully covered by us.

⚠️ Misuse, incorrect setup, or use beyond the recommended specifications does not qualify under this clause.

If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We’ll cover return shipping and send you a replacement at no extra cost.

• If the return is due to defect, damage, or our error, we cover the return shipping.
• If returning for any other reason, the customer is responsible for return shipping costs.

To request a return or exchange, email us at [your email] with the following:

• Order number
• Reason for return or exchange
• Photos of the item (if defective or damaged)

We will respond within 24–48 business hours with the next steps.

All instruments are covered by manufacturer warranty (typically 12 months depending on the product). For warranty service, please contact us or the manufacturer directly. Warranty does not cover physical damage, misuse, or unauthorized repairs.